Wed, 20:28: @AmazonHelp I asked for help earlier but I wasn't clear enough. I can't access my account because the double-verify has a voice line for my text verify. I CAN REACH THE ACCOUNT but only on one of my Fire tablets (the other did a factory reset when I brought it home
Thu, 13:29: @AmazonHelp I've been a customer for a long time. However, now I have one means for extra security; you keep wanting to message a defunct phone that was always voice-only. I do have one of your credit cards through Chase which should help in establishing my bona fides.